Delivery and Returns

Trampoline Shipping is free for all orders within the United States excluding Hawaii, Alaska, US Territories, Military and APO/FPO addresses. Please contact us for shipping quotes to these areas.

Shipping normally takes 5-10 working days. We use multiple carriers to deliver trampolines and will do our best to get your new trampoline delivered quickly.

Shipping Notifications

You will receive an email from us with tracking information once we this from the shipping carrier. You can use this information to find out when your delivery can be expected. You will also receive notification from the courier. A signature is required on the day of delivery.

Returns Policy

You can return your purchase for any reason as long as it is in unused, pristine condition. Returns are to be sent back at your own cost to our US-based returns address. Returns will be refunded at full price less initial shipping costs. If damage is detected or parts are missing upon return, those items will be deducted from your refund.

To return your purchase please send an email to:
Attn: Returns
Please note: We do not deliver on weekends or Holidays.

Where we ship to

We ship FREE to the whole of the USA, excluding Hawaii, Alaska, US Territories, Military, and APO/FPO addresses.
Want to get in touch?

Feel free to call us at 855-946-8283 or send us an email to: